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airys

Automate support with an SLA-aware AI that learns from every

AI & Machine Learningaiautomationsupportslamachine-learningReviewed
airys

Our Take

airys is building an AI support agent that actually knows when to quit. Most AI chatbots bullrush through conversations until they confidently give wrong answers—airys does the opposite. When the AI isn't sure, it hands off to a human with the full transcript, citations, and a self-rated confidence score. That's not failure, that's the point.

Here's the smart part: every time a human resolves a conversation, airys extracts the answer and auto-updates its knowledge base. No retraining. No manual docs updates. Conversation #500 is meaningfully smarter than #1 because it learned from every resolution in between. It follows your SLA, sends follow-ups on idle tickets, and grounds every answer in your actual help articles—so users (and your team) can verify what the AI said.

Three steps to a working help center: write your articles in their dashboard, drop one script tag on your site, let airys handle the rest. Everything builds automatically into a vector index the moment you save. They're offering 3 months of the Business plan free for early beta users, plus a free forever tier to test the waters.

No funding announced, no founder names listed yet—just a product that's actually thought through what AI support should look like instead of bolting a chatbot onto a ticketing system and calling it done.

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AI & Machine Learning
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airys — SLAYREPORT