People Loop

Most AI chatbots are just fancy FAQ wrappers that send customers in circles until they give up. Konstantinos Christoforou looked at this problem and built something different: People Loop is an AI support agent that actually knows when to step aside. The hook? Human handoff is included on every paid plan — no add-ons, no upcharges, no "contact sales for pricing" BS. Every other chatbot in this space makes you pay extra for the one feature that actually solves the problem. People Loop said that's stupid and built it in from day one.

The setup is absurdly simple: upload your docs, configure your agent, embed it on your site in under an hour. No developers, no code, no weeks of implementation. You can run it on GPT-4o, Claude, or Llama — pick whichever model fits each specific agent and swap it out as better options emerge. Your data never trains their AI models, it's encrypted at rest and in transit, and when the AI hits a dead end or a customer just wants a person, the conversation instantly routes to your Live Support inbox with the full context already loaded. No making the customer repeat themselves. No friction.

What makes this smart is the use cases they're targeting: angry customers who need a real person, high-stakes conversations like billing disputes and refund requests where AI just can't cut it, and sales teams capturing leads 24/7 and handing warm prospects directly to salespeople the moment they're ready. This isn't trying to replace humans — it's building an always-on safety net that handles the routine and escalates what matters. The market for AI support is crowded, but almost nobody is solving the handoff problem well. Konstantinos is betting that the future of support isn't fully automated — it's AI that knows exactly when to bring in the humans.