
Our Take
Justin Spitz, Anand Valavalkar, and Omar Imtiaz looked at small businesses—plumbers, electricians, HVAC guys, the people who keep the world running—and realized they were bleeding thousands of dollars every single month just because they couldn't answer the phone immediately. One missed call. One potential customer. Gone to the competitor who picked up faster. It's brutal, it's completely preventable, and it's happening millions of times a day. So they built Twine, an AI revenue engine that immediately texts every missed caller to find out what they needed and gets them booked on the calendar—automatically. No receptionist. No outsourced answering service. Just pure revenue recovery.
Twine integrates directly with existing VOIP and cell phone services, so there's nothing for businesses to change in their workflow—it just works in the background, turning missed calls into scheduled appointments while the owner is on another call, eating lunch, or sleeping. Y Combinator saw the opportunity and backed them in the W24 batch. This is the 24/7 AI receptionist every small service business desperately needs but can't afford to hire. The business that responds first wins—and now even the smallest companies can respond instantly, every time.
Key Facts
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